Privacy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at store@soyyo.life.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – STORE

Our store is hosted on our own server with a Woocommerce platform. Woocommerce provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through SOYYO’s data storage, databases and the general SOYYO application. We store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links – When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics – Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

We use cookies to enhance the user experience for the end-user, for example by remembering your preferences, keeping you logged in when you select “Remember me” and more.
Cookies are also used by third-party advertisers for tracking various statistics across different websites in order to target ads on an individual basis, this is called behavioral advertising.
Our services use Google Analytics as part of Google Remarketing. These programs are used for web analytics and targeting directed advertising management offered by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google uses “cookies” which are text files stored on computers or mobile devices of users and which allow an analysis of the use of our services. The information generated by cookies about the use of our services is usually transferred and stored on a Google server in the United States. As part of our services, however, we have taken steps to enable IP anonymization. With this process, the IP addresses of our users have been abbreviated in EU member states or other states reporting on the agreement on the European Economic Area and having a contract with Google. Only in exceptional cases, the complete IP address will be transferred to a Google server where it will be abbreviated. Google will use the information transferred on our behalf to analyze the use of our services and to create reports and to provide other services corresponding to the use of our services.
These additional services include Google Remarketing. Google Remarketing serves our purpose, that of third-party providers, including Google which is to activate advertisements on websites. When activating advertisements, Google Remarketing allows us to address users who have already used our services. Cookies are used for this purpose.
These third-party advertisers have their own Privacy Policies. If you would prefer to Opt-Out of behavioral-based advertising, then using the Network Advertising Initiatives Opt-Out tool will automatically opt you out of all advertisers in their organization. To Opt-Out of specific advertisers you will need to go to their individual websites and find their Opt-Out links.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at store@soyyo.life